delta delta delta dawn, what’s the flower you have on?

last week i spent an hour trying to speak to a human at delta.  sometimes i really suspect that someone is video taping my life to sell for profit b/c it’s *that* chaotic and i’m *that* special (in the short bus sense of the word special).

i would call delta, it would ask me to enter my frequent flier number, and then another string of questions.  i would begin to transfer knowing that a person would be picking up the phone any second and then it would drop.  then busy signal.

oh wonderful.

i would redial, go through the same drill and get dropped again.  it only took 25 times before i decided to change my answers to the automated questions.  surely they would answer if i told it i wanted TO BUY SOMETHING?

every time i did this, i would get a human.  i would tell human my situation, human would transfer me to another human and BOOM i’d be dropped once again.

one time, after quickly telling a human the problem i tried to say to him WAIT! before he transferred me but he was so good at his transferring abilities i missed my very small window.  back to the dropped tone again.

i was in a real life ground hog’s day movie.  over and over and over the same thing would happen.  i tried calling NWA (they bought delta) and at least their phone line automation told me they couldn’t handle the amount of calls and then dropped me.

i checked the website for an answer to my problem.  you must know that i will avoid talking to a human if at all possible.

i know that i dialed 1-800-323-2323, at least forty times looking for a hooman that would help me.  finally i got one and told her there was a phone problem and could she please, please help me or i was going to admit myself into the psyche ward directly.

she was kind, i was kind.  i was EVEN POLITE.  in fact, it wasn’t until it was over until i realized that i had not been mean or yelled or any felt like it.  go me.

i was frustrated, THAT is true but i remained calm, cool, and collected.

finally the correct person i needed came on the line, i told her the problem, she QUICKLY had a resolution and it was so simple i could hardly believe it.  i asked her if she could stay on the line with me and hold my hand and she did.  then the beasty honkey dogs starting barking i couldn’t hear my delta lady any longer.  isn’t that just always the way?

and the supervisor lady confirmed they were having problems with their phones and it wasn’t just me being an idiot which, i OF COURSE considered for a short period of time.

one day, all this chaos will not be here and i’ll be old with no loud dogs or unpredictability, or rush rush rush and wait wait wait.  i should try to remember that so i can find the zen in each day of a life that i love to complain about.

it really is all very good, warts and all.

p.s.  the girl is coming home on july 8th for summer vacation, which means nothing can harsh my mellow.

p.p.s.  today is one of my BFF’s birthday today and i lovers her.  and, great grandma’s birthday!  two really awesome ladies that i admire and love.